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FAQ

Are bamboo lids and straws included with the cup?

Yes. Each glass includes a bamboo lid and plastic straw

Can I make any changes to my order once it's been placed? 

Please make sure to review your cart before completing your purchase as we can't guarantee we'll be able to make changes your order due to limited inventory.  

How long will my order take to ship out?

Due to a high volume of orders our current processing time is 7-14 business days. 

My order was "delivered" by USPS but I can't locate it at my address? 

In some cases packages are marked as delivered by USPS but can't be located. If this occurs please wait 1-2 business days after your package was marked as delivered to check your local USPS if your still unable to locate your package. 

My order arrived damaged. What do I do? 

If you receive your items damaged or broken please email us at aesthetic.cups@gmail.com with your full name and order number within 5 days of receiving your order.  We will then further assist you on the next steps to replace your items.